Interpersonal the needs of customers simultaneously in a

Interpersonal And Communication Skills
• Efficiently established customer relationship by convincing the customers to buy zara
loyalty cards with the benefit of 15% discount on first purchase that earned me 100
employee points
• Earned customer loyalty on their first visit to the store by assisting them throughout
their purchase which resulted in long term employee- customer bond
• Assisted city planners in developing technical plan in less than a week which earned
company a profit of 10% in 2016
Organizational Skills
• Classified items according to sub families which helped in easy and fast management
at Zara
• Organized municipal departments application files systematically to help city planner
work more efficiently
• Arranged inventory of 500 units by labelling the prices from high to low in less than 2
hours
Problem Solving Skills
• Resolved customer doubts about the availability of certain items in other stores
effectively by using iPods at Zara
• Adapted a method of doing a balance check after every ten transactions which
eliminated the risk of cash errors at Zara
• Tackled the conflict among the other two members of the group by making them
understand the ultimate goal of the project which resulted in completion of the report
before the due date
2
Parinita Singh
[email protected] (778) 636-0401
Employment History
Zara, Vancouver, BC Sales Associate/Cashier Feb 2017-July 2017
• Kept in mind current product trends to answer customers question effectively
• Built customer confidence by paying attention to their concerns and giving them
prompt feedback
• Balanced the needs of customers simultaneously in a fast paced steady environment.
• Maintained visually appealing and effective displays for the entire store
• Handled cash quickly without making any errors to avoid long time waits
Municipal Corp of Delhi, New Delhi Intern Planning Assistant May 2015-Dec 2016
• Assisted administrative support to the municipal department by providing official and
technical review guides in order to finish the city development plan for 2016
• Participated in a team of 10 head officials who were involved in the development of
policy planning/operation in the field of urban and housing sectors
Volunteer
Executive Member, the Fashion Society of SGGSCC
• Introduced innovations into the society and held the responsibility of handling the
media relations
• Participated in over fifteen shows all over Delhi and led the society in conceptualizing
as well as in implementing various concepts
Senior Member, The International Centre, SGGSCC
• Managed various seminars as well as organized seminars to induce global exposure to
the students
Education
Langara College, Vancouver, BC January 2017- Present
PDD in Marketing Management
Delhi University, Delhi, India